Privacy Policy

Contact and content reports

For support, billing, privacy requests or prohibited content reports, email support@image2imageai.net. Include the relevant job or payment reference so we can investigate.

Information we collect

We collect account information you provide, limited usage and device data needed to operate the service, and payment references returned by our payment provider.

• Name and email address from Google sign-in
• Authentication and session data
• Uploaded files, edit prompts, generated results, provider request identifiers and moderation decisions
• Payment status and provider references

How we use information

We use this information to operate accounts, deliver the service, process payments and Credits, prevent abuse, provide support, and improve reliability.

Service providers

Cloudflare stores account, credit and job records and private input/output files. Google and Better Auth support sign-in. Waffo processes payments and checks prompts. SeeAPI checks prompts, input images and generated results for prohibited content. fal.ai and the selected model provider process prompts and images to generate your edit. These providers receive only the data needed for their role; their own policies and retention practices apply. We do not publish your uploads or results in a public gallery. When enabled, Google Analytics and Plausible measure site usage and conversions without receiving uploaded images, prompts, results or account details. Advertising features are disabled. The Cookie Policy explains analytics storage preferences.

Data security and retention

We apply access controls and reasonable technical safeguards. Data is retained only as required to operate the service, meet legal obligations, resolve disputes, and preserve payment audit integrity.

Your choices

You may update your profile or request account deletion through account settings. Some payment and security records may be retained where legally or operationally required.